Nichola Donovan


Nichola Donovan advises on complex and strategic technology and sourcing arrangements, technology build and development, cloud computing, including platform, software and device as a service, business process and IT outsourcing.

She advises both users and suppliers of technology, particularly across the financial services and insurance sectors, and her work often concerns business critical projects with global reach.

Professional QualificationsSolicitor of the Senior Courts of England and Wales


  • Advising a major energy client on an outsourcing for the supply of all laptops/devices globally, valued at $300m.
  • Advising a global insurance company on the re-procurement of business critical print outsourcing services, to replace the incumbent provider as part of a stressed exit scenario.
  • Advising a next-gen banking and payments technology company in respect of its partnership with Citigroup for the provision of a cloud-native platform.
  • Advising an insurance sector client on the procurement of cyber recovery and implementation services, to put in place an immutable data back-up on its entire operations.
  • Advising the Society of Lloyd’s, the world's premier insurance market organisation, in relation to its business critical re-platforming and outsourced operation agreement with DXC.
  • Advising on the re-procurement of an electronic insurance placing platform, comprising a range of integrated SaaS products and putting in place its user facing agreements.
  • Advising a global retail bank on its strategic, global partnership agreement with Google, as part of the bank's phased migration of data and services to cloud platforms.
  • Advising a major insurer on its global re-procurement of unified communications technology and related services.
  • Advising a major bank on the outsourcing of learning services on a global basis, valued at $650m.
  • Advising a global retail bank on its recruitment process outsourcing arrangement, including negotiating master services agreements and local country agreements with each regional supplier.
  • Advising a global retail bank on its recruitment outsourcing arrangements with three strategic vendors across multiple jurisdictions.
  • University of Birmingham, Law, 2007

Prior Experience

  • Barclaycard (Legal Secondee) - February 2011 to September 2011
  • GlaxoSmithKline (Legal Secondee) - April 2010 to August 2010

Memberships And Affiliations

  • Society for Computers and Law
  • Women in Telecoms and Technology
  • DLA Piper's Women in Technology group