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3 July 20242 minute read

Working with different personalities

Facilitator: Dr James Bannerman

3 July 2024, 09:00 – 10:00 BST

This webinar is hosted as part of WIN (What In-house lawyers Need) and has been created around the feedback of our global community of in-house lawyers. WIN addresses the commercial and personal aspects of working as an in-house lawyer regardless of your location or seniority level. Register to join WIN to ensure you receive future invitations directly to your inbox and view this year's other webinars here.

In-house lawyers frequently need to work with different personalities. This communication styles masterclass is designed to help delegates tailor their business interactions more effectively (linked to the psychological preferences of each individual), rather than falling into the traditional trap of ‘one-size-fits-all’ thinking. The webinar will cover:

  • the importance of understanding the ‘Psychology of Communication Styles’;
  • an explanation of the R.E.A.D. technique identifying personality types;
  • advanced communication strategies linked to the P.A.C. framework of ‘Transactional Analysis’; and
  • the significance of ‘mirroring and matching’ for optimal results.


James Bannerman

Dr James Bannerman

Dr James Bannerman, a creative change agent, blends creativity and psychology to drive innovation for global companies. He collaborates with in-house lawyers, providing training for Wilmington, delivering programmes for Eversheds Sutherland Academy, and previously supporting DLA Piper with ‘Adaptable Intelligence’ programmes. James lectures on MBA programmes at respected business schools and authored bestselling books: Genius! And Business Genius!