Mac Ferguson focuses his practice on complex global technology, strategic sourcing/outsourcing and commercial matters for established and emerging companies.
His experience includes structuring, negotiating, and documenting large-scale information technology outsourcing (ITO), business process outsourcing (BPO), software licensing and implementation agreements, technology transactions and other commercial agreements.
His ITO experience includes the outsourcing of virtually every IT function, including data center operations, managed network operations, end user computing, enterprise infrastructure and systems administration, virtual desktop support, service desk support, application development and maintenance, enterprise security and other key operational functions.
His BPO experience includes finance and accounting, financial services processes, including tax, treasury and financial operations and reporting, facilities management, human resources, supply chain and procurement management, research and development, logistics functions, claims processing, call center services and other strategic operational functions and industry-specific outsourcing transactions.
He also represents customers and providers in intellectual property licensing, development, distribution and procurement agreements, as well as cloud computing transactions, such as Anything as a Service (XaaS) or enterprise resource planning (ERP) agreements, and in the deployment of new technologies, including artificial intelligence (AI), Internet of Things (IoT), Robotic Process Automation (RPA), and blockchain technologies.
Mac advises clients during all phases of the contract lifecycle, from initial strategy on structuring transactions and conducting competitive processes to ongoing vendor management, including post-contract matters that arise during the normal course of these relationships such as implementation/transition challenges, governance, audits and disputes.
Mac has extensive experience representing clients across a variety of sectors, including consumer goods and retail, financial services, life sciences, hospitality, insurance, technology, real estate, transportation, and industrials.
