The NSPCC Helpline is a telephone and online service for adults who are concerned about the
welfare of a child or young person. It provides adults with advice, guidance and support, and can
take action on their behalf if they have concerns about a child who is either being abused or is at
risk of abuse. If there are strong concerns about the safety or the welfare of a child, the matter is
forwarded to social services or the police to investigate and take appropriate action. We were
instructed to undertake research on the child protection legislation and practice in other countries
that the Helpline liaise with.