Pensions Ombudsman round-up: September 2016

Pensions Alert (UK)

The latest edition of DLA Piper's Pensions Ombudsman Round-Up newsletter reports on some recent determinations made by the Pensions Ombudsman (PO) and Deputy Pensions Ombudsman (DPO), and provides statistics on the outcomes of complaints and the range of awards made for distress and inconvenience.

The issues considered by cases covered in this edition of Pensions Ombudsman Round-Up include the following:

  • A claim that a scheme should pay increases on the member's Guaranteed Minimum Pension accrued prior to 6 April 1988 when these are not paid by the State
  • Whether a member was entitled to interest on a lump sum payment which represented a shortfall in his benefit payments. The shortfall arose because the scheme had been administered on the basis that equalisation took place in 1994 but in 2014 it was concluded that equalisation did not take place until 1999
  • Three cases in which claims were made for pension benefits but the scheme records did not show that the Applicants were entitled to benefits
  • A case which demonstrates some of the factors that might cause a claim in relation to the provision of incorrect information to be unsuccessful
  • A case concerning whether the implied duty for an employer to draw particular scheme rights to a member's attention applied.