DLA Piper is pleased to announce that the firm represented CallMiner, the leading provider of AI-powered speech and customer interaction analytics, in connection with a US$75 million investment from GS Growth, an investment unit of Goldman Sachs Group Inc.
CallMiner plans to leverage the funding to continue the acceleration of new business applications, channel partner integration and development, international expansion and platform innovation and capabilities.
"Our representation of CallMiner leveraged DLA Piper's broad resources and experience across its Corporate practice, as well as in areas including artificial intelligence technology, intellectual property, and data privacy and management, in which the firm is a legal industry leader," remarked Jeffrey Leavitt, who led DLA Piper’s deal team. "It was a pleasure to help CallMiner complete this strategic investment and to support their continued expansion."
In addition to Leavitt (Atlanta), the DLA Piper Corporate team representing CallMiner included partners Brian Gordon and Jeremy Corcoran and associates JJ Gotlieb and Matt Miehl (all of Atlanta), with support from lawyers in DLA Piper offices across the Americas and Europe.
DLA Piper's Emerging Growth and Venture Capital practice includes more than 200 lawyers in the US who provide strategic counsel to emerging companies in high-growth industries, including technology, life science, consumer and hospitality, healthcare and media, sports and entertainment. In 2018, the firm handled more than 800 venture capital financings totaling over US$11.3 billion. DLA Piper was ranked #1 in the Southeast in emerging growth and venture capital transactions by PitchBook for 2018.
DLA Piper's global Artificial Intelligence group helps organizations understand the legal and compliance risks arising from the creation and deployment of machine learning and NLP (natural language processing) technologies.
CallMiner transforms interactions to drive positive experiences and profound business improvement. Uniting with our customers and partners, we provide trusted intelligence through our best in class platform. This multi-channel cross-journey intelligence helps our customers improve business performance across customer experience, employee performance, compliance, security, fraud, and interaction automation. Highlighted by multiple customer achievement awards, CallMiner is recognized as a leader in the speech analytics industry by third-party analysts.