• Advising a major Australian financial institution on multiple evolving business process outsourcing engagements involving onshore and offshore vendors. This work includes but is not limited to strategic procurement, contract development and development of effective risk allocation mechanisms
  • Advising nbn co in relation to its procurement, software licensing and general commercial transactions
  • Advising a major Australian wellness and supplements brand on the commercial and IP aspects of arrangements for the distribution of its products in the Indonesian market
  • Advising Westpac in connection with the acquisition of Lloyds Australia, including in relation to the transitional services arrangements*
  • Advising QIC, a major Australian funds manager, on the requirements of Australian privacy laws (with a focus on requirements relating to cross-border data transfers) and approaches for ensuring compliance with those requirements as part of QIC's consideration of a new multi-jurisdictional cloud computing solution. QIC has operations in US, Europe and Asia so we coordinated the provision of advice from our DLA Piper colleagues in those jurisdictions on data protection/privacy requirements and provided advice on how to achieve compliance across the different applicable data protection and privacy regimes
  • Developing a new global privacy policy, cookie policy and website terms and conditions for Lendlease Group, including coordinating advice from DLA Piper colleagues in Hong Kong, Japan, US, UK, Spain and Italy on applicable data protection requirements
  • Advising an Australian bank on its arrangements with Microsoft for the provision of software-as-a-service across its domestic and international operations, including consideration of the implications of the APRA regulatory framework and Australian privacy laws*
  • Advising a variety of retailers (including Williams-Sonoma and lululemon) on Australian privacy and associated regulatory issues, including requirements for compliance with the Spam Act 2003 (Cth)
  • Advising one of the "Big Four" Australian banks on arrangements with a panel of vendors for the outsourcing application development and management services and business processes, including developing and negotiating the service descriptions and service level methodology*
  • Acting for one of the "Big Four" Australian banks on arrangements for the implementation and ongoing support of an electronic procurement system and associated services, including development and documentation of service descriptions, an acceptance testing regime and commercial terms for the arrangements*
*These matters were completed at a prior firm.