Our supply chain is made up of 9,000 businesses and sub-contractors providing goods and services that support our operations. These include professional services and consultancy, property, facilities management, human resources, information technology and marketing.

Our goals

  • 100% of key suppliers to have signed our updated Sustainable Procurement Policy and new Supplier Code of Conduct
  • 100% of key suppliers to have contracts that include clauses on environmental, labour, and human rights requirements
  • 100% of all key suppliers to have sustainability objectives in place
  • 100% of colleagues with procurement responsibilities across all locations to receive training on the Modern Slavery Act

We aim to work closely with our key suppliers to reduce supply chain risks and contribute to sustainable growth.

We're also looking at how we can support smaller suppliers on S&ESG issues: for example, by helping them share resources more easily, and supporting them to meet new regulatory requirements.

S&ESG supply chain risk assessment

In 2020 we carried out an S&ESG supply chain risk assessment to understand the environmental and social risks associated with our procurement activities, and identify the highest risk suppliers internationally.

The assessment identified 155 suppliers who were classed as higher risk in terms of potential environmental and social impacts. We are currently engaging these suppliers to ensure they have received and agree to our Sustainable Procurement Policy and Supplier Code of Conduct. Over the next year we'll work to advance our S&ESG due diligence practices further. We'll also build S&ESG elements into our new supplier segmentation, performance management, governance and assurance processes.

Mapping our supply chain carbon footprint

96% of our carbon emissions result from sourcing goods and services from our suppliers. We're currently developing a supplier engagement strategy so we can better understand the carbon impact and ambitions of our suppliers and begin to work with them to reduce these emissions.

Modern Slavery training

Since 2020, all employees with procurement responsibilities receive annual mandatory training around the Modern Slavery Act (UK and Australia) and potential human rights issues in our supply chain. In 2020/21 80% of relevant colleagues (128 people) have completed the training. During the next year we're planning to make this training mandatory for all our people, regardless of their role, and to improve the completion rate.

What's next

One of our biggest priorities will be working with our key suppliers to reduce carbon emissions in our supply chain carbon hot spots, to help us meet our science-based carbon reduction target by 2030. In the next year we'll also continue to focus on assessing our procurement management systems against best practice, and ensure we're fully integrating S&ESG due diligence processes throughout the entire procurement management lifecycle. Read more in our Sustainability Report 2020/21.