Nichola Donovan advises on complex and strategic technology and sourcing arrangements, including in particular business process and IT outsourcing, systems integration, cloud computing and long term sourcing arrangements. Her clients include a range of sectors including technology, financial services and insurance, and many of her deals have global reach.

Nichola advises on multiple aspects of the sourcing process, including developing the contract structure, commercial construct, implementation approach, governance and performance management regimes.