How the insurance arbitrator is affecting product documentation – news from IVASS

On 3 December 2025, the Italian Insurance Regulatory Authority (IVASS) published Order no. 163/2025. It introduces new information obligations for insurance companies and intermediaries regarding their precontractual documentation, websites and social network profiles. The changes reflect the upcoming entry into force of the insurance arbitrator.

The order contains amendments to the MUPs (Unique Precontractual Form) that insurance distributors have to provide to prospects. It introduces amendments to the additional IPIDs for the various classes of insurance business. All insurance companies and intermediaries (which joined the scheme of the insurance arbitrator) will have to implement these changes by 14 January 2026.