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Pia Opulencia

AI Director
About

Pia Opulencia is Head of Client Service Delivery and Solutions Innovation within DLA Piper's AI Practice. Pia works at the intersection of AI and law, building technology systems to improve matter outcomes, navigate rights and obligations, and support post-merger due diligence workflows. She brings more than 20 years of experience building products across AI, data, analytics, healthcare personalization, IoT infrastructure, and language analysis and generation systems.

Pia is not a lawyer.

Education
  • B.A., Psychology, DePaul University

  • Minor, Computer Science and Data Mining, DePaul University

EXPERIENCE

  • Led product practice and AI capabilities for software consultancy engagements as Head of Product and AI at 8th Light
  • Served as VP of Product, US, at a healthcare personalization company, building predictive and behavioral-science-driven engagement systems to improve benefits utilization
  • Served as VP of Product at a global cellular IoT platform operating across 196 countries and 550 carriers
  • Served as Director of Technical Product Management for Platform and UX at a narrative generation company, contributing to a patent family on automatic narrative generation from data using communication goals
  • Led integration of an email threading engine into the Relativity e-discovery platform as Analytics Product Manager
  • Built predictive fraud detection models for Medicare-related work using speech-to-text call center transcripts and rule-based text extraction
     
Languages
  • English
  • Tagalog

Seminars

  • Co-host / Recurring Guest, "The Fuse & The Flint," 8th Light Podcast, 2024 – 2025
  • Panelist, "ScaleUp 2025 – Panel," 1871 Chicago, June 2025
  • Co-host, "AI-Assisted Coding: Avoiding 'Chair Pants,'" The Fuse and The Flint, March 4, 2025
  • Co-host, "Designing For AI: Principles, Frameworks, and Practical Insights," The Fuse and The Flint, January 14, 2025
  • Organizer / Speaker, "8th Light AI Summit 2024," 8th Light, July 2024
  • Panelist / Workshop Lead, "CincyAI Week 2024," CincyAI Week, July 2024

Prior Experience

Prior to joining DLA Piper, Pia held product and AI leadership roles across software consulting, healthcare, cellular IoT, language generation, e-Discovery, and financial behavioral research. Her work consistently centered on the relationship between language, data, human behavior, and decision-making systems.

Additional Information

  • Adjunct Lecturer, Technical Product Management in AI, Northwestern University MBAi Program
  • Contributor, GitHub Arctic Code Vault, archived February 2, 2020
  • Taught the inaugural Technical Product Management for AI course for Northwestern's joint Kellogg and McCormick School of Engineering MBA in AI program

Memberships and Affiliations

  • Product Expert in Residence, 1871 Chicago