DLA Piper recognized as a top law firm for client service in BTI Client Service A-Team 2024 report
DLA Piper is proud to have received the second-highest ranking for law firm client service in the BTI Client Service A-Team 2024 report, which identifies law firms providing exceptional service based on client feedback. This marks the 15th year DLA Piper has been recognized in the report.
DLA Piper was ranked “Best of the Best” by BTI in 11 categories:
- Clientopia
- Commitment to help
- Client focus
- Understanding client’s business
- Legal skills
- Quality products
- Meets core scope
- Deals with unexpected changes
- Handles problems
- Easy to work with
- Includes clients early in strategy discussions
According to BTI, the rankings demonstrate “the firm’s deep commitment to client relationship development” and the generation of “new ideas to help bring new solutions to client issues.”
The BTI Client Service A-Team 2024 report is produced by BTI Consulting Group, an independent market research and intelligence firm, and is based on more than 300 in-depth interviews with leading legal decision-makers at organizations across a range of sectors, including technology, pharmaceutical, energy, healthcare, financial services, consumer goods, insurance and telecommunications.