Outsourcing: A Practical Guide, Second Edition

We are proud to launch our latest publication, Outsourcing: A Practical Guide, Second Edition. This book is a fully updated edition of the key text on outsourcing, written by our market-leading Global Technology & Sourcing team.

With outsourcing remaining a key global growth industry and the introduction of new technologies, whether you are a user of outsourced services, advisers on projects or you work with a service provider engaged in providing outsourced services, our collective thinking and experience provides a comprehensive end-to-end guide to the contracting process.

As such, we explore, both from a legal and commercial perspective, the lifecycle of an outsourcing contract and the issues that can arise from the initial outset of the project through the procurement process and onto post-signature contract management. The guide also breaks down the core outsourcing contract, explains the rationale for the relevant provisions (from both a customer and service provider perspective), and provides guidance as to current market practice, options and trends, including individual nuances relevant to particular jurisdictions.

The second edition also features new coverage of: the use of cloud "backbones"; new technologies such as RPA/artificial intelligence; digital transformation; data privacy; and outsourcing in heavily regulated sectors

Should you wish to purchase copies of the book, hardback and eBook copies are available via the button below. We hope that you find this useful and accessible.